Product and setup help
Billing help
The workspace billing owner can run /pr-reminder billing to open Stripe’s Customer Portal. For an incorrect or duplicate charge, email support@usereviewrelay.com with the workspace name, invoice number, and charge date. We aim to respond to pilot requests within two business days.
Privacy and security
Send privacy-rights requests to privacy@usereviewrelay.com. Report suspected security issues privately to security@usereviewrelay.com. Do not include tokens, payment data, or personal identification documents unless we request them through an appropriate secure channel.
Share information safely
Helpful details include the Slack workspace name, GitHub repository name, pull-request URL, approximate event time, and the visible error message. Never send bot tokens, webhook secrets, API keys, private keys, passwords, full card numbers, or card security codes.
Review Relay will never ask you to send a password, API secret, private key, full card number, or card security code by email.